So, please make sure backup your file before delete Flexcil apps. ※ Please note that data will also be removed when you delete the app. So, the first thing you should do when migration does not work properly, delete both Flexcil 1 and 2 apps, and reinstall them. In most cases, the error is caused due to the account is not matched between the one used for download Flexcil 1, the one used when purchased, and the one used for download Flexcil 2. If these steps do not help, you may need to contact Apple directly for further assistance with your Apple ID purchase history: Apple Support.This is a troubleshooting guide for the case a free upgrade process doesn’t work properly. Here at Omni we do not have access to Mac App Store accounts or Apple ID purchase information. You purchased the app directly from our Omni Store, which is an entirely separate storefront that the Mac App Store does not track.More information about this can be found on Apple’s support site here: Hidden Purchases The purchase was made using a different App Store country.A different Apple ID was used for the purchase.Reasons why you might not see an Omni application listed in your purchase history Reinstalling apps from the same Apple ID and App Store country via the Purchases tab does not charge your account again.Īdditional information about reinstalling apps in the Mac App Store is available on Apple’s support site here. Use the buttons next to each app to install, update, or open the app. If you purchased the application for Mac under that Apple ID, you should see it in this list. The Purchased tab shows all prior Mac App Store purchases, excluding any of those that had previously been hidden. Go to Menu Bar > Store > Sign In to log in with your Apple ID.Ĭlick Purchased in the toolbar.
The Mac App Store versions are functionally identical to the Omni Store version, except it’s automatically licensed using your Apple ID, and does not require a separate license key.Īs long as you are using the same Apple ID and are in the same country as the original purchase, Apple allows you to reinstall any of your previous purchases for free. Purchases made in the Mac App Store are tied directly to the iTunes Apple ID used for the purchase.
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